Privacy Policy

At Cosmic Coffee Company, your privacy matters as much as the integrity of our beans. We believe in transparency, respect, and protecting your personal data like we protect the freshness of our single-origin roasts.

WHAT WE COLLECT

When you interact with our site—place an order, sign up for updates, or reach out—we may collect:

  • Your name, email address, and shipping details
  • Purchase history and preferences
  • Technical data like browser type and IP address (used for analytics and site optimization)

We use this information to fulfill orders, improve your experience, and keep our cosmic community connected.

HOW WE USE YOUR DATA

We use your information to:

  • Process and ship orders
  • Respond to inquiries and provide support
  • Share updates, promotions, and educational content (only if you opt in)
  • Analyze site traffic and improve performance

We never sell your data. Ever.

THIRD-PARTY SERVICES

To bring you a seamless experience, we work with trusted partners like:

  • WooCommerce for secure checkout
  • ShipStation for order fulfillment
  • Google Analytics for site insights

These services may collect data under their own privacy policies. We recommend reviewing them if you’re curious.

COOKIES AND TRACKING

Yes, we use cookies—but only the kind that help us understand how you interact with our site. These tiny data packets help us improve navigation, personalize content, and analyze traffic. You can adjust your browser settings to manage cookie preferences.

YOUR RIGHTS

You have the right to:

  • Access, correct, or delete your personal data
  • Opt out of marketing communications
  • Request a copy of the data we hold about you

Just email us at support@cosmiccoffeeco.com, and we’ll respond with care and clarity.

DATA SECURITY

We take data protection seriously. Our site uses SSL encryption and secure platforms to keep your information safe. While no system is infallible, we continuously monitor and improve our security practices.

INTERNATIONAL VISITORS

If you’re visiting from outside the U.S., please note that your data may be processed in accordance with U.S. laws. We strive to honor international privacy standards wherever possible.

QUESTIONS OR CONCERNS?

We’re here for you. If you have questions about this policy or how your data is handled, reach out anytime: support@cosmiccoffeeco.com