By using this website address: https://cosmiccoffeecompany.com, You agree to our Terms and Conditions. Our coffee beans are non-refundable and non-returnable. We do our best to ship the day of or within 3 days of the roasted date to ensure you receive the freshest coffee possible. We roast on Wednesday, Thursday and Fridays (closed Monday and Tuesdays). Orders are fulfilled based on our roasting schedule to ensure optimal freshness. This means we are not able to accept any returns of coffee beans or loose teas after they have left our production facility. All sales are final so please choose wisely when choosing a grind size. Of course, above all, we want you to be happy with your order! If your order arrives damaged or incorrect, please contact us within 7 days for resolution at support@cosmiccoffeeco.com.
We ship all orders via United States Postal Service (USPS) and United Parcel Service (UPS). Most orders will be fulfilled in 1-3 working business days after roasting and arrive approximately 1 – 5 business days after shipping is completed (via an email confirmation). Saturday, Sunday, and holidays are not considered business days. While we are not responsible for lost or delayed mail, we will do our best to assist you in resolving any shipping issues. Please double check you’ve entered your shipping and email address correctly! Delivery schedules are estimated. Actual delivery times may vary depending on shipping locations. When estimating package delivery time, please allow time for credit approval, address verification, and order processing. WE CURRENTLY DO NOT SHIP INTERNATIONAL.
COPYRIGHT/TRADEMARK
All photos and videos are © Cosmic Coffee Company LLC. Unauthorized use is prohibited. If you wish to share our content, please credit Cosmic Coffee Company and link to the original page.
PROHIBITED USES
To maintain a safe and respectful environment, we ask that you refrain from the following uses: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, harm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Cosmic Coffee Company LLC and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your use of our website or services, your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.